Prepsmart Privacy Policy

Effective Date: 31 December 2025

Prepsmart (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the data of our users (“you” or “your”) on the Prepsmart platform. By using Prepsmart, you agree to the terms of this policy.

1. Information We Collect

When you use Prepsmart, we may collect the following types of information:

• Personal Information: Name, email, phone number, login credentials, and school/grade information.
• Assessment Data: Test scores, responses, and learning progress.
• Technical Information: IP address, browser type, device info, and usage logs.

2. How We Use Your Information

• Provide and personalize the Prepsmart experience.
• Generate reports, insights, and recommendations.
• Communicate account updates and support messages.
• Ensure platform security and comply with laws.

3. Sharing Your Information

• With authorized educators, schools, or institutions.
• With service providers assisting platform operations.
• When required by law or to protect Prepsmart’s legal rights.

4. Data Storage and Security

We use industry-standard security measures to protect your data, including encryption and secure servers. However, no internet transmission can be guaranteed 100% secure.

5. Your Rights

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request removal of your account and data. Contact: privacy@prepsmart-zm.com

6. Cookies and Tracking

We may use cookies to enhance your experience and analyze usage. You can manage cookies via your browser settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy occasionally. Continued use of Prepsmart indicates acceptance of any updates.

8. Contact Us

For questions or concerns, contact:
Prepsmart Tech-Hub
Ndola, Zambia
Email: privacy@prepsmart-zm.com